Venue handbook

Kitchen Display

Live expo board — bump, line done, hold/fire, recall, and urgency.

Updated Sun Jul 26 2026 02:00:00 GMT+0200 (South Africa Standard Time) Owners · managers · supervisors

Overview

The kitchen display (KDS) is a live expo board for food tickets.

Flow: New → Start (optional) → tap lines or Bump → Recall if needed.

KDS is on Growth and above. Use a dedicated kitchen tablet.

Simple rules

Do this What happens
Start Ticket is cooking
Tap a line That item is done
Pause on a line Hold it; play to fire
Bump Whole ticket done (all devices)
Done tab Today's bumped tickets; Recall brings one back
All day tab Item totals for today

Age colours: green → amber → red. Oldest tickets first. Light/dark and sound toggles are in the toolbar.

Combine tabs

Combining clears the source from KDS and can print a void/merge slip. Tell the pass if paper already printed.

Troubleshooting

Issue Check
No tickets Kitchen flag on product; Park/sent; Growth plan
Print skipped Native app + LAN printer